Privacy Policy - Kiey

Privacy Policy

Last Updated: February 13, 2026

  1. Introduction

This Privacy Policy explains how Kiey Holdings Ltd. (“Kiey,” “we,” “us,” or “our”) collects, uses, stores, protects and shares personal information when you access or use the Kiey Platform, website, APIs, and related services (collectively, the “Services”). This policy also describes your privacy rights and how you can exercise them.

By accessing or using our Services, you consent to the terms of this Privacy Policy. If you disagree with any part, please discontinue use of the Services.

  1. Information We Collect

We collect different types of information, including:

  1. Personal Information:
Information you provide directly, such as your name, email address, phone number, billing and payment details, address, and account credentials.
  2. Usage and Log Data:
Technical data automatically collected when you use the Services, including IP address, device type, browser details, operating system, pages visited, timestamps, and cookies/trackers.
  3. Device & Location Information:
Information about your device and approximate location, collected with your consent.
  4. Third-Party and Derived Data:
Information we receive from partners, service providers, and publicly available sources.
  5. How We Use Your Information

We use information to:

  • Provide and improve the Services
  • Fulfill contracts and manage accounts
  • Communicate with you and respond to requests
  • Personalize your user experience
  • Conduct analytics and measure usage
  • Prevent fraud and security breaches
  • Comply with legal obligations
  • Send marketing communications (only if you opt-in)
  1. Cookies and Tracking Technologies

We use cookies, web beacons, pixels and similar technologies to collect usage data, enable certain website features, and personalize content. You can manage or disable cookies via browser settings, though disabling cookies may affect your experience.

  1. Legal Bases for Processing (Where Applicable)

Under applicable laws like GDPR, we process personal data based on:

  • Your consent
  • Performance of a contract with you
  • Legal obligations
  • Legitimate interests (e.g., service improvement and security)
  1. Sharing Your Information

We may share information with:

  1. Service Providers:
Third parties that support our business operations (e.g., hosting, analytics, payment processors).
  2. Affiliates and Subsidiaries:
Corporate partners that help support the platform.
  3. Business Transfers:
In connection with mergers, acquisitions, or other business transactions.
  4. Legal Obligations:
To comply with courts, law enforcement, or regulatory requirements.
  5. Your Consent:
When you agree to share specific information for a defined purpose.

We do not sell personal information for monetary consideration without explicit consent.

  1. International Data Transfers

If you are outside the United States (e.g., in Canada or the EU), your data may be transferred to the U.S. or other countries. We use appropriate safeguards required by law for such transfers.

  1. Data Retention

We retain personal data only as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements. After that, we either securely delete or de-identify the data.

  1. Your Rights (GDPR/CCPA/PIPEDA)

If applicable, you have rights regarding your data, including:

  • Access, correction, update, deletion
  • Object to processing
  • Portability
  • Withdrawal of consent
  • Opt-out of sale (where applicable)

To exercise these rights, contact us at support@kiey.com.

  1. Security

We implement technical, administrative, and physical safeguards designed to protect personal data. However, no security system is impenetrable, and we cannot guarantee absolute protection.

  1. Children’s Privacy

Our Services are not intended for children under 16 (or under 18 where higher age of majority applies). We do not knowingly collect personal information from minors. If we learn of such collection, we will delete the data.

  1. Updates to Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or prominent notice on the Service.

  1. Contact Us

For questions or to exercise your data rights:

Email: support@kiey.com
Address: Kiey Holdings Ltd., 4112 Fieldstone Dr. Suite C, Champaign, Illinois 61822, USA

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